Telecoms

Hosted Solution | Telephone Systems

connectivity is crucial as businesses strive to compete in an increasingly competitive on-line marketplace, staff may be office-based, home-workers, tele-workers, salesmen, delivery and maintenance workers on the road… they all need to make phone calls, use the company chat solution, collaborate and video conference… it’s all part of the big picture that provides complete flexibility and encourages growth

we are the power behind those connections with some of the most innovative and powerful systems and collaboration tools available today, enabling you to concentrate on growing your business safe in the knowledge that your team can communicate effectively anytime, from anywhere

the four most common questions asked by companies when they approach us for a new telecoms solution are:

  • can all of their offices and staff share the same communication solution
  • can their tele-workers, home-workers, delivery drivers, road warriors and field engineers all communicate seamlessly from anywhere
  • can they have call reporting and call recording
  • are we sure there are no additional call charges

our answer is yes… it’s called Unified Communications

cloud based, our Unified Communications solutions are designed to meet your business communications needs today and tomorrow and are at the core of our hosted and phone system based solutions

your team can use voice, video, instant messaging, conference calls and visual voicemail all on one simple and easy to use platform and your standard Office applications can be integrated into it, including Outlook and Lync, along with built-in voice conferencing to eliminate the need for expensive external conference services

they are designed to be intuitive and provide your team with easy to use tools and features that actually increase productivity and we configure it to work the way you want to work

flexible and scalable, they easily adapt to meet your company’s changing needs and keep every member of your team in touch, no matter where they are

reliability is key and they are designed to gain maximum leverage from new and emerging technologies including SIP, optimising call costs using Wi-Fi and mobile communication


hosted solution

our fastest growing business solution has no geographical boundaries so even if your staff are spread all over the world they can all be part of the same communications solution as if they were all sitting in the same room, benefiting from features usually only associated with expensive in-house phone systems, including;

  • Time of Day
  • IVR | Unattended Assistant
  • Hunt / Paging Groups
  • Voicemail with Email
  • global / system directory and personal directory
  • multiple numbers
  • call recording
  • mobile extension
  • the list goes on…

usually, there is nothing to pay upfront, handsets and equipment are included in the monthly rental and call costs massively reduced

have a quick look here and see if this solution could work for you, or give us a call


phone systems

our Unified Communication solution uses hardware and software to deliver this connectivity using a friendly interface that brings together communication and collaboration in a simple and easy way for users

UCS | Unified Communication Server | software

Ericsson-LG Enterprise’s iPECS UCS is a server based application which provides single point of communication customised for both the SME and Enterprise environment for all members of staff, regardless of their location or method of communication
you can read about the incredible range of enhanced services and download the brochure here

UCP | Unified Communication Platform | hardware

iPECS UCP is the Ericsson-LG unified communications core platform that helps people across your business be more productive and efficient regardless of their location or chosen device
both of our on-site solutions leverage the cloud to maximise flexibility and productivity and minimise cost

the iPECS eMG80 delivers simple and reliable telephony with the flexibility to meet the needs of office, home or remote users

it’s the perfect stepping stone as you journey to embrace and evolve your communication platform to the latest technology in preparation for the changes coming in 2025, when PSTN analogue & ISDN digital lines are being phased out with full support for both legacy and SIP

it boasts a range of embedded features that empower your business to save money, drive productivity and increase customer satisfaction,

you can download the brochure and find out more on our dedicated eMG80 page

iPECS UCP provides out of box unified communications and mobility solutions with mobile communications available both in and out of the office as the iPECS UCS mobile client, Mobile Extension, DECT, and Wi-Fi terminals are all optimized

mobility

user’s mobile phone may be registered to a station allowing the mobile phone to place and receive calls through the system and be part of a Hunt group

scalable

the iPECS UCP is scalable and can be expanded by a simply adding user licenses, meaning that users can save on initial cost and can invest in additional licenses as their business grows.

feature rich solution

iPECS UCP provides more than 300 features for call handling including built-in ACD, Hot desking, Individual call routing, Incoming Caller ID based call routing, Web call back and more.
You can read more and download the brochure here

Testimonials

We were using an NEC phone system using ISDN and moved to hosted VoIP through Link Solutions. We have cut our monthly bill by half and extrememly happy with the service.

James McNicol
Crown Supplies Limited

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